Brent R.

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  1. 15 votes
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    8 comments  ·  Windward Beta Program » AutoTag  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Reporter,

    We have reviewed this request and I am happy to announce that it has been accepted for development! I will update this ticket again when I have any new information on when this functionality is planned for release. Thank you for your idea, and please submit any other suggestions you have to improve our products!

    Adam Austin
    Product Manager

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    Brent R. commented  · 

    Hey, Adam. Quick answers to your questions:

    1. Yes, default text would be set in the parameters dialog just as defaults for other params are currently.

    2. In our usage, the customer would change the value inside our application. Not sure how others use it, but from our end it would be done exactly the same as they do currently for the other variable types.

    3. The value passed back from our side would be a regular string of text. I believe but cannot guarantee (because I'm not involved in the actual integration side of things) that newlines would be denoted in the standard \n format. If users wanted to add formatting and the template were designed to accept it (e.g. the Out tag would have the TEMPLATE type assigned), they'd have to enter the raw HTML code themselves, which should look and be handled like any other string of text as far as you're concerned.

    Hope that's enough info. If not, let me know here or reach out to me directly and I can connect you with someone at our end with more technical knowledge about the actual integration.

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    Brent R. commented  · 

    Matthew -- we use a similar method to output HTML-formatted text that comes directly from data and briefly discussed doing this also with params as you described, but we won't ask our users to add HTML tags to get line breaks and have a different approach within our solution. But it's good for others to know this workaround until this idea is implemented. :)

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    Brent R. commented  · 

    They would be input parameters, yes. Ideal workflow would be to set a default block of multi-paragraph text that the user could then customize as s/he sees fit (or replace altogether). The user would be able to see several lines of text and expand the box as needed (using existing web browser capabilities) to see more if needed. This is a common request from our customers, and we have to use other functionality in our own application to work around it, which means we end up not using the Windward input parameters at all so as to not split up where they're entering data.

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    Brent R. commented  · 

    Just a quick comment that 3.5 years later, this is still an issue I'm having to work around as recently as today for a new customer. It's embarrassing to say that we still aren't able to support multi-paragraph text variables. :(

    In answer to your question, Adam, the text is plain text. Line breaks in the text returned could be via the newline character as you mentioned, as long as the user doesn't need to manually type \n.

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    Brent R. commented  · 

    I should have said that this isn't possible without multiple variables, one per paragraph, which isn't an acceptable solution for my users.

    Brent R. shared this idea  · 
  2. 6 votes
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    0 comments  ·  Windward Beta Program » AutoTag  ·  Flag idea as inappropriate…  ·  Admin →
    Brent R. shared this idea  · 
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    0 comments  ·  Windward Beta Program » AutoTag  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Reporter,

    I am happy to announce that this idea has been accepted for future development. I will update this ticket again when this functionality is targeted for a version release. Thank you for your suggestion and please submit any other ideas you have to improve our product.

    Adam Austin
    Product Manager

    Brent R. supported this idea  · 
    Brent R. shared this idea  · 

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